About Us

Quality of Life Health Services, Inc. (QOLHS) is the largest system of federally qualified community health centers in the State of Alabama.  For forty years, Quality of Life Health Services, Inc. has built a legacy on “People Caring About People.”  We are a private, non-profit 501C3 organization that provides high-quality health care services to EVERYONE. We are funded under Section 330 of the Public Health Service Act (PHS).  Choose one of our health centers for your Primary Care Medical Home.

Quality of Life Health Services, Inc. owes its existence to a remarkable person, Dr. Roberta O. Watts. Dr. Watts witnessed how a unique community-based health care model brought astonishing health improvements to citizens of Ohio while she was completing a fellowship at the University of Cincinnati. Determined to improve the lives of Alabama residents in desperate need of health care, she founded Quality of Life Health Services, Inc. in 1977 in Gadsden, Alabama. In 1982, she entrusted the leadership of the organization to Mr. Wayne C. Rowe, Chief Executive Officer whose expertise has branched an expansion to 24 community health centers.


Quality of Life Health Services, Inc. is a patient-centered health care system enhancing the lives of individuals and families by providing access to affordable comprehensive health and wellness services since 2013. Quality of Life Health Services, Inc., is a certified FTCA facility and is a Health Center Program grantee under 42 U.S.C. 254b; deemed Public Health Service an employee under 42 U.S.C. 233(g)-(n).

We have been accredited by The Joint Commission since 1998.

Who is The Joint Commission?

The Joint Commission is an independent, not-for-profit organization, established more than 50 years ago. They are governed by a board that includes physicians, nurses, and consumers. The Joint Commission sets the standards by which health care quality is measured in America. Joint Commission accreditation is required for hospitals but optional for physician offices.

What Does The Joint Commission Do?

The Joint Commission evaluates the quality and safety of care for nearly 15,000 health care organizations. To maintain and earn accreditation, organizations must have an extensive on-site review by a team of Joint Commission health care professionals at least once every three years. The purpose of the review is to evaluate the organization’s performance in areas that affect your care. Accreditation may then be awarded based on how well the organizations met Joint Commission standards.

Addressing Concerns

Since 1998, Quality of Life Health Services, Inc. has been accredited by The Joint Commission. As a Joint Commission accredited organization, we are committed to quality and safety. If you have a concern regarding the quality of care or safety at Quality of Life Health Services, Inc., please contact Administration at (256) 492-0131. If we cannot resolve your concern, then you may contact the Joint Commission at (800) 994-6610 or complaint@jointcommission.org.