Support Staff Opportunities

Join a Winning Team!

Download an Employment Application to Fax or Mail. You may download the PDF, complete it,  and submit via the web form below:

Please email application and/or resume to
fax to: (256) 492-7182
or mail to P.O. Box 97, Gadsden, AL. 35902.

Updated February 21, 2022

Behavioral Health Specialist (LICSW, LPC, LMSW)

The Behavioral Health Specialist functions as a member of the comprehensive primary health care team in addressing the psychosocial and substance abuse needs of patients at assigned corporate locations. The Behavioral Health Specialist also actively searches for individuals in need of behavioral health services, particularly those within special population groups. Master’s level Social Worker functions as a member of the Behavioral Health team in ad-dressing the psychosocial needs of individuals, families and groups within the community; actively searches for individuals in need of mental health services within service area.

Qualifications: Master’s degree in Social Work; Social Work license for the State of Alabama; two years of related work experience, preferably in medical setting; must be sensitive to divergent cultural backgrounds; must be knowledgeable of community resources.

  • Phenix City
  • Tuskegee
  • Gadsden
  • Anniston & Blount County

Health Care Analyst

The Health Care Analyst is responsible for performing ongoing analysis of health care information obtained from a variety of sources and analyzed for the purpose of positively improving workflow, enhancing compliance with quality indicators and resulting in a cost-effective health care operation; this position will also examine existing and new data to determine trends and future development needs of the organization to sustain its operation into the future

Qualifications: Bachelor’s degree preferably in health care management or health care planning with coursework in statistics, data analysis, research methods. A minimum of two years’ experience in data analysis with proficiency in analytical software. Must have above average computer skills, proficiency in Microsoft Word, Excel and PowerPoint, and database management experience. Excellent verbal and written communication skills. Ability to present information concisely and effectively, both verbally and in writing.

  • Gadsden

Laboratory Technician

The Laboratory Technician conducts on-site clinical laboratory procedures, obtains and prepares specimens for transport to reference labs, and executes laboratory procedures in accordance with agency, state, and federal guidelines.

Qualifications: Graduation from a medical technology program approved by the American Society for Clinical Pathologists and American Society for Medical Technology. Registration and license for the State of Alabama.
A minimum of two years’ experience as a lab technician.

Medical Assistant (MA)

Responsible for assisting the provision of patient care and related nursing services necessary for the delivery of primary health care. Performs age specific assessments, familiar with medical terminology and electronic medical systems.

Qualifications: High School diploma or GED; Alabama Medical Assistant Diploma or Certification required and a minimum of 1 year experience with phlebotomy and medication injections.

  • Anniston
  • Gadsden
  • Sardis City
  • W.T. Scruggs
  • Douglas

Patient Scheduling Specialist (Bilingual-Spanish/English)

The Patient Scheduling Specialist schedules appointments by telephone. Appointments scheduled according to scheduling guidelines, policy and procedures, department productivity and quality standards. Principal Duties and Responsibilities: Maintains confidentiality of patients and corporate information; Handles 100 plus calls per day; Schedules appointments with accuracy, including updating demographic information to link patient to the most convenient site and service location; Answers phones and provides information accurately.

Qualifications: High School Diploma or GED required. Must have basic computer skills. Exceptional written and oral communication skills.

  • Gadsden

Pharmacy Technician

The Pharmacy Technician assists the Pharmacist with duties that facilitate the dispensing of medication in a timely manner.

Duties and Qualifications: Accepts prescriptions presented for the Pharmacist. Opens or updates patient medication profiles. Prepares receipts for prescription payments. Enters prescription information in log book following established guidelines. Assists in inventory check of incoming supplies.

Qualifications: High school diploma or GED. Ability to type 45 wpm. Must have interpersonal skills for effective relationships with professionals and patients.

  • Gadsde, AL

Practice Administrator

The primary function of the Practice Administrator is to oversee operations of all QOLHS divisions. This position is responsible for overseeing the management of daily operations for all health center activities and staff.

Duties and Qualifications: Responsible for implementing the corporation’s mission and strategic vision; provides leadership in developing, planning, and implementing the corporation’s business plans to the site managers; recommends, develops, and implements improvements for the practice; informs supervisor about current trends, problems, and activities to facilitate policymaking; and assists in establishing and securing approvals and oversees health center operating policies and procedures.

Qualifications: Bachelor’s degree (required). Master’s degree (preferred) in Business Administration, Healthcare or related field. Management experience with strong leadership. Ability to communicate ideas clearly and concisely both orally and in writing. Analytical skills. Knowledge of various software programs.

  • Anniston
  • Gadsden

Accounts Receivable Clerk

The Accounts Receivable Clerk processes insurance claims and forms as well as performs related duties and serves as a liaison between the corporation and third-party payers to ensure timely processing.

Qualifications: High School Diploma or GED required. Two or more years experience in processing third party claims is preferred. Must have basic computer skills. Proficiency with business machines is preferred (computers, calculators, telephones, etc.).

  • Gadsden

Substance Abuse Specialist

This position functions as a member of the comprehensive primary health care team and is responsible for the provision and the coordination of substance abuse services; coordinates linkages between primary care and substance abuse assessment and treatment; ensures that standards and evaluation measures are completed and provides direct services related to screening, referral, treatment, and prevention initiatives.

Qualifications: Bachelors or Masters degree in Social Work, Counseling or other human science required. State of Alabama license in the required discipline preferred. Certification in substance abuse required or at least 2 years experience in direct practice with substance abuse assessment and treatment. Must have basic computer skills.

  • Gadsden

Records Compliance Retention Certifications Specialist

This position coordinates all credentialing activities associated with multi-specialty physician practices through interaction with all insurance and government payers; maintains up-to-date provider certifications and continuing education requirements.

Qualifications: Bachelor’s degree in health-related field preferred. A minimum of two years of full-time experience preferably in a health care setting. Must have basic computer skills, including proficient working knowledge in Microsoft Excel and Word. Exceptional organizational skills. Keen attention to detail. Good verbal and written communication skills.

  • Gadsden

Referral Clerk

Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. Optimal responsibility is to set up ordering referrals and submit for prior authorization, if indicated track the referral to ensure the patient kept the appointment. Post completion of appointment records must be attained.

Qualifications: High school diploma or equivalent (required). Strong customer service focus. Effective verbal and written communication skills. Must have basic computer skills.

  • Gadsden

Application Support Analyst

This position plans and carries out security measures and conducts ongoing network assessments to protect QOLHS, Inc. technology network systems. Analyzes current network security systems to ensure QOLHS is operating at the level mandated by all required governing agencies and ensure all applicable HIPAA Standards are met. The ASA provides support for all patient management, clinical and dental programs. Support consist of analysis, communication, implementation, problem resolution and upgrade of electronic systems. Assist with training as it relates to security of the network and assists with training of system upgrades.

Qualifications: Bachelor’s degree (required); Master’s degree preferred in healthcare or related field. 5 years’ experience in Healthcare. 2 years’ experience working in Information Technology Department preferred. Experience in computer systems analyst preferred. Exhibit professional written and verbal communications skills.

  • Gadsden

Driver – Mobile Health Clinic

The Mobile Unit Driver is responsible for driving the mobile unit to perform services at designated locations; Set-up the Mobile Unit (dropping down steps, extending slide outs and hooking up power, etc.); Ensures that the vehicle is clean and in good working order; Coordinates maintenance to ensure that all maintenance schedules are timely and up to date; Maintenance records to be kept for daily pre-trip and post trip inspections;

Qualifications: High school diploma or equivalent. Must have valid CDL license. Must meet eligibility requirements for coverage through corporate auto insurance plan.

  • Gadsden

Radiologic/Diagnostic Technician (Anniston)

Performs imaging as requested by medical providers to obtain information for use in the diagnosis and treatment of patients.; Utilizes radiology equipment in accordance with the manufacturer’s instructions and proper maintenance procedures; Receives written/electronic requisitions from providers which describe Imaging studies to be performed prior to performing procedure; Prepares patient for radiographic examination and determines suitable anatomic position and technical factors before patient exposure.

Qualifications: Graduate of an accredited Radiology Technology program with a degree in Radiology Technology with a current license to practice as a registered Radiology Technologist in that State of Alabama. Must be ARRT registered or registry eligible. CPR certification.

  • Anniston

Patient Service Representative (Floater)

Performs patient intake duties to include: utilization of the electronic patient management system; verify personal and medical history associated with the delivery of primary and specialized health care services; acts as the point of first contact with patients or visitors; directs movement through the system by providing appropriate information to patients and visitors; required to project a warm, knowledgeable, courteous and customer service oriented demeanor.

Qualifications: High School Diploma or GED required. One year of experience in a medical field required. Knowledge of medical terminology preferred. Must have basic computer skills.

  • Gadsden

Business Development Specialist

The Business Development Specialist will function as an integral part of the corporation’s Community Outreach team. The Business Development Specialist’s primary responsibility includes researching business opportunities and viable income streams to cultivate relationships and agreements that will lead to new business ventures. The Business Development Specialist will create concept documents, proposals and agreements for management’s approval that can be utilized to increase the organization’s client base and revenue-generating activities.

Qualifications: A minimum of a bachelor’s degree in a health-related field, or a minimum of 2 years-experience in marketing and outside sales. Must have basic computer skills. Must have the ability to complete written business documents and make verbal presentations using Word, Excel and PowerPoint.

  • Gadsden

Bilingual Services Specialist

The Bilingual Services Specialist is responsible for coordinating health and wellness resources and information for patients, clients and in the QOLHS service area communities in a culturally sensitive manner. This individual will work primarily with Latino groups and organizations to connect them to the services and programs at QOLHS and with other community resource agencies.

Qualifications: High school diploma or GED required; Associate degree preferred. Possess bilingual skills in English and Spanish. Able to travel between all QOLHS health care centers. Demonstrate bi-cultural sensitivity. Must be able to effectively communicate with existing provider staff and community partners.

  • Gadsden

Community Outreach Specialist

The Community Outreach Specialist will perform outreach activities to targeted communities within the corporate service areas. Responsibilities include coordinating grass root activities with public and private sectors, school committees, public housing and migrant communities, and faith-based organizations.

Qualifications: High School Diploma or GED required; two years college preferred. A valid driver’s license. Serve as an advocate for individual and community health center needs. Computer literate with experience with Microsoft Office (Excel), patient management system and various social media platforms. Connect patients/clients with the services they need by providing and documenting the enabling services of translation, interpretation, and transportation. Ability to develop materials, displays, posters, power point presentations etc. announcing outreach efforts and events.

  • Gadsden

Risk & QM Specialist

This position is responsible for managing and analyzing risk and performance improvement data, conducting risk management and performance improvement education programs, interfacing with the organization’s legal counsel, managing claims against the facility and administering the risk management and performance improvement programs on a day to day basis.

Qualifications: Bachelor’s degree as a Licensed Social Worker, Registered Nurse, Licensed Practical Nurse. Minimum of two (2) years-experience required in industry and healthcare setting. Quality Assurance Management experience preferred. Strong verbal, written, analytical and persuasive skills, Must have basic computer skills as needed for data management and analysis.

  • Gadsden

Patients Management Data Auditor

The Patients Management Data Auditor trains the front office staff, case management and outreach team members’ involvement in program eligibility; Responsible for insuring that available health; social service, pharmacy and other assistance programs (i.e. Medicaid, Medicare, Pharmacy Assistance, etc.) are accessible to health center patients.

Qualifications: High School Diploma or GED required. Associate’s degree in a health related field preferred. One year experience in a health related field. Experience and training in usage of PC-based systems and products including Windows, Microsoft Office Professional and Internet tools. Must have basic computer skills.

  • Gadsden

Administrative Specialist

Completes a broad variety of administrative tasks for the President/Chief Executive Officer to include the management of an active calendar of appointments; compose and prepare executive correspondence; arrange complex and detailed travel plans, itineraries, and agendas, grant applications and other documents; Assists with monthly Board of Directors’ Meeting Room set up; Maintains strict confidentiality concerning all corporate internal/external matters and patient information; Receives all U.S. Postal deliveries to Quality of Life Health Services, Inc. Complex;


  • Graduation from an accredited Business School or college.
  • Minimum of three years of experience as an Administrative Assistant/Office Manager, preferably in a health care facility.
  • Must possess excellent skills in office management, written, verbal, and interpersonal skills.
  • Must be proficient in standard office equipment, computer skills, Microsoft Office (Outlook, Word, Excel, Power Point, and Publisher), Adobe Acrobat, and Social Media web platforms, meeting minutes, note-taking, and typing;

Clinical Metrics & Quality Measures Manager

To manage, monitor, and analyze clinical quality outcomes/measures and compile reports recommending system-wide action plans for improvement.

Qualifications: Master’s degree in relevant field. Minimum eight (8) years of clinical background and experience. Demonstrate strong leadership qualities effectively managing clinical informatics. Specific experience dealing with CMS and major national standard measure sets pertaining to Risk Adjustment or Quality Standards.

  • Gadsden

Patient Care Coordinator

Support the integrated behavioral health and primary care model by providing in-house care coordination services that specifically target social determinants of health (SDOH) and improved patient outcomes; Serves as a compassionate patient advocate and navigator in communicating patient requests or concerns to the appropriate Care Team members and following through until resolution.

Qualifications: Bachelor’s Degree in social work or related field. Experience working with community resources and community health/social service agencies. Intermediate working knowledge using Microsoft Office Programs (i.e., Word, Excel, Outlook, and PowerPoint). Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders.

Dental Hygienist

  • Tuskegee
Max. file size: 50 MB.
Max. file size: 50 MB.